Answers to your common questions.
Welcome to the FAQ page!
About
Me In Order
Are you a franchise?
No. We are family owned and operated. We are a team of individuals that bring our personal gifts and talents together to provide the very best organizing services to all the areas that we serve.
How long have you been in business?
Me In Order was incorporated and has been a leader in the organizing industry since 2006. Our team of Certified Expert Organizers® help you with your organizing project every step of the way. With Me In Order, you have an entire team of experts who work together to ensure that your organizing goals are achieved. Since 2006 our team has had the pleasure of organizing over 1000 very happy clients!
Are you licensed, bonded and insured?
Rest assured that Me In Order carries all the proper licenses, bonding and insurance for your protection as well as ours.
What are your office hours?
Our office hours are:
Monday – Friday: 9am to 6pm
Every Expert Organizer on the Me In Order platform keeps their own business hours. Check your favorite organizers page for their individual business hours, scheduling page and cell phone number.
Working
With
Me In Order
How long are the appointments?
It’s up to you. You’re in control of how much time and money you invest with your organizer. There is a 3 hour minimum, but beyond that you set the end time for the session. Typically a session lasts 4 to 6 hours.
What methods of payment do you accept?
For your convenience we accept all major credit cards, venmo and gladly accept your personal checks and cash.
What do I need to buy before the session?
Nothing! Your Expert Organizer wants to make the most out of each session which means making the best use of all the great organizing products that you already have. The majority of our clients are amazed at what we can do with what they already have in their home. However, if specialized containers or other organizing products would be helpful, or if having that “Pinterest perfect” space is what you are after, then your organizer can make that happen too! Organizing products can be added to your shopping list for you or you can have your Expert Organizer do the shopping. It’s your choice!
Do you have night and weekend appointments available?
Yes! Every organizer has their own schedule, so you will want to check their individual availability. For your convenience their calendars are updated “live” so you always have the most accurate information – right on their webpage. Just look for the “Schedule With Me” button.
Do you offer project pricing?
You’re in charge!
Our services are billed by the hour and we do not offer project pricing. Our decade+ of experience has taught us that the best way to keep you in control of the amount of time and money that you invest with an Expert Organizer is to leave that in your hands. This way, if for any reason you are not satisfied you can simply choose not to schedule another session with your Expert.
Do you guarantee your service?
You’ll love your organizer…or it’s free!
We are so confident that you’ll love your Expert Organizer – we guarantee their service. If within the first three hours of the first session you are not completely satisfied with your organizer, simply let us know and we’ll pay them on your behalf.
Read our entire promise to our clients HERE.
Why do you charge by the hour?
You are always in control! We believe that we need to delight you every hour to continually earn your payment at the end of the session.
Who pays the fee for Me In Order services?
The services that Me In Order provides in matching our clients with Certified Expert Organizers® is free to our clients. The organizers on our platform pay us to help them with their business administration so that they can focus on you – their clients. It’s a real Win – Win!
Do I need to tip?
Gratuity is greatly appreciated but never expected.
Your organizer never expects gratuity, so when you do provide them with a tip for excellent service they are both delighted and surprised.
How do you determine the charge of an organizing session?
There are many factors that go into how long an organizing project is going to take. For example, how long does it take the client to make decisions; i.e if while sorting through items there is a story told about each item, then it will take longer to accomplish the goal of the project. A person who is quick to make decisions will thereby take less time to organize.
It is an organizers job (in part) to discern what level of organization the client is looking for. When you say the word “organized” the picture is different in the mind of every person. Until an organizer begins to work with their client, they are not able to tell what what the end result looks like in their mind.
An organizer will also look at the volume of the project itself. Is this an entire home that needs organizing, or just a closet?
Another consideration is a clients participation. This means, if the client participates and is active in the process, then their efforts will make the work go by faster.
There are other factors involved, but these are the most common.
Do you normally charge at the end of each session?
Your organizer charges hourly and will collect this charge at the end of the session once you are satisfied with the work that has been completed.
Why should I choose an organizer with Me In Order versus other, cheaper companies?
Me In Order is the only organization authorized to represent Certified Expert Organizers®. All of our team members are hand-selected as well as classroom educated and certified through Order University. They are also thoroughly background screened and can only join the platform if they have a clean record. They are bonded and insured and they are also required to maintain 4/5 stars from their past client reviews. They have to maintain their Certified Expert Organizer® designation with monthly workshops and other continuing education. Me In Order is the only organization that operates this way in the industry, and we are thrilled to bring our services to our clients and organizers.
What is the typical cost for a project?
Every person and project is different. However, once we begin to work with a client we can together assess what has already been accomplished and multiply that by the complete scope of the project. This way both the client and the organizer are using real world experience as the guide for the estimate.
Not sure you are ready to work with an organizer on an hourly basis. Not to worry. Me In Order guarantees that you’ll be happy with your organizer. Learn more about Our Promise To You.
What is the benefit of having additional organizers versus one organizer?
When you work with a team, you benefit from having multiple experts sharing their expertise. This type of collaboration often provides clients with the best results. Organizing teams also provide the added value of “team lifting” when heavier items need moving. In general, the size of the project and the timeframe for project completion are the largest factors for determining if a team of organizer is needed. Not sure? We are here to help. Let our decades of organizing experience go to work for you.
Does Me In Order offer any discounts?
We do! Our Monthly Membership provides 25% off of 4 hours of organizing per month. Learn more HERE.
The
Organizers
What type of training do the organizers have?
Organizing with an Expert Organizer powered by Me In Order means that you are working with the best in the industry. Every one of our Expert Organizers has been hand selected, screened, educated through Order University, and mentored by seasoned professionals before they have the opportunity to organize with one of our valued clients.
In addition, our Expert Organizers are all either working towards or have earned their Certified Expert Organizer® designation administered by Order University™.
Me In Order is proud to have an exclusive partnership with Order University. To learn more about Order University click/tap HERE.
Are Me In Order organizers certified?
Yes! Upon the passing and completion of the Order University™ classroom education, exams, field experience, and mentorship, our teammates are awarded the Certified Expert Organizer® designation and are able to assist Me In Order clients as a Team Captain.
Why do you call the Professional Organizers "Expert Organizers?"
A Professional Organizer is simply someone who charges for organizing services. Anyone can be a Pro.
An Expert Organizer uses their education to create order – utilizing the best organizing methodologies for a specific person or household.
Without the proper education a Pro will simply implement organizing solutions based off of what works for them personally, while an Expert will evaluate, analyze, implement and tweak based on what has worked for similar personality styles, physical needs, and household circumstances.
Every organizer on the Me In Order platform develops their expertise through Order University and earns the exclusive Certified Expert Organizer® designation through classroom education, examination, mentorship and proven field experience.
I'm working with one organizer so why are they still called a Team Captain?
Even if you are working with one Expert Organizer they are still considered your Team Captain. This is because even when working with you solo they are still part of a team that is working behind the scenes on your behalf, and they lead that team.
Will I be working with the same Expert Organizer?
Yes! You can choose your Expert Organizer on-line or call us to help you choose one that best fits your circumstance. They will then be your Team Captain throughout the organizing project. However, should you decide that you would like to switch Experts, then we can facilitate that as well. While it is rare, it is possible that you as a client don’t relate to a particular Expert and would like to work with someone else. We are here to help in any way that we can!
Will my organizing session be kept confidential?
Your information is always confidential.
Your information will always be kept strictly confidential. All of our team members are bound by the Me In Order code of ethics and have all signed a strict confidentiality agreement which protects your confidentiality. Our code of ethics states the following regarding your confidentiality:
- We will keep confidential all client information, including information which may be revealed by other teammates.
- We will use proprietary client information only with the client’s permission.
- We will protect our clients information while working with them, taking special care with addresses, social security numbers, financial information, account numbers and the like.
To learn more about our promise to you click HERE.
Will I be judged by my Expert Organizer?
No Judgment – Period.
As experts we understand the nature of organization and regularly witness the embarrassment that some of our clients face as we enter their homes. Rest assured that we are there to help…not criticize or judge. We come to you with the heart of a teacher and in that spirit will never belittle or trivialize your home or situation. We strictly follow the Me In Order code of ethics and promise to to treat you with courtesy and respect, and to serve you with integrity, competence and objectivity.
To learn more about our promise to you click HERE.
My First
Session
How do I prepare my home for the first session?
Preparing your home for the first session is simple. There is one thing to do and one thing not to do:
To Do: Think about how you would like to use the different spaces in your home once they have been organized. Many of our clients want to use their newly organized spaces for something completely different than its current use. We recommend that you write down what you decide during this exercise and share it with your Expert Organizer when they arrive.
NOT To Do: It is important that your Expert Organizer see the space how it is. Do not try to tidy up the space before they arrive. Doing so will only keep the Expert from seeing elements of the disorganization that will assist them with creating systems of organization that will be simple for you to maintain.
How do I prepare myself for an organizing session?
By preparing yourself for your organizing session you will make the most out of the time you have with your Expert Organizer and you will be happier with the results. Here are some suggestions for preparing yourself:
- Get plenty of rest: A good nights sleep will give you a head start to having a productive organizing session.
- Get fueled up: Eat a good breakfast and drink plenty of water so that you have the energy to make decisions.
- Be on time: Be ready for your Expert Organizer to arrive on time and get right to work.
- Reduce distractions: Being able to focus your full attention on the project will provide you with the best results.
- Consider your life goals: Sharing your life goals with your Expert Organizer will certainly help them help you make decisions on what to keep, toss, donate and sell.
Order
University
What is Order University?
Me In Order™ is proud to have an exclusive partnership with Order University™.
Order U provides Me In Order with an organizers initial classroom curriculum, continuing education, workshops and certifications for all Expert Organizers on our platform.
Through our exclusive partnership, Order U’s exceptional education is free to all Expert Organizers powered by Me In Order.
To learn more about Order University click/tap HERE.
Still need help? Give us a call. We’d love to answer your questions.
866-971-1113
We are here to serve you Monday through Friday from 9am to 6pm.