FAQ | Me In Order

Answers to your common questions about Me In Order.

Welcome to the FAQ page!

About
Me In Order

Are you a franchise?

No. We are family owned and operated. We are a team of individuals that bring our personal gifts and talents together to provide the very best organizing services to all the areas that we serve.

How long have you been in business?

Me In Order was incorporated and has been a leader in the organizing industry since 2006. Our team of Certified Expert Organizers® help you with your organizing project every step of the way. With Me In Order, you have an entire team of experts who work together to ensure that your organizing goals are achieved. Since 2006 our team has had the pleasure of organizing over 1000 very happy clients!

Are you licensed, bonded and insured?

Rest assured that Me In Order carries all the proper licenses, bonding and insurance for your protection as well as ours.

What are your office hours?

Our office hours are:

Monday – Friday: 9am to 6pm
Saturday: 9am to 3pm
Sunday: Closed

When we are away from helping you create order we work on creating extraordinary lives with our families, friends and colleagues. It’s what gives us the fuel to create order and bring peace day after day.

Working
With
Me In Order

How long are the appointments?

It’s up to you. You’re in control of how much time and money you invest with us. We have a 3 hour minimum, but beyond that you set the end time for the session. Typically a session lasts 4 to 6 hours.

What methods of payment do you accept?

For your convenience we accept all major credit cards and of course accept your personal checks and cash.

What do I need to buy before the session?

Nothing! Our team wants to make the most out of each session which means making the best use of all the great organizing tools that you already have. The majority of our clients are amazed at what we can do with what they already have in their home. Of course, if a specialized container or other organizing tool would be helpful, then we’ll make that suggestion and either add it to your shopping list or pick it up for you between visits. Your choice!

Do you have night and weekend appointments available?

We try to keep our organizing hours the same as our office hours so that our field team has support from our office support team. However, appointments may be available outside of our office hours; just ask your Client Community Leader or Expert Organizer.

Our office hours and regular organizing hours are:

Monday – Friday: 9am to 6pm
Saturday: 9am to 3pm
Sunday: Closed

Do you offer project pricing?

You’re in charge!

Our services are billed by the hour and we do not offer project pricing.  Our decade+ of experience has taught us that the best way to keep you in control of the amount of time and money that you invest with an Expert Organizer is to leave that in your hands.  This way, if for any reason you are not satisfied you can simply choose not to schedule another session with your Expert.

Do you guarantee your service?

You’ll get results, or it’s FREE

If at any time during your initial session you are not completely satisfied with our hands-on Professional Organizing service, simply let us know and the session is free – it’s okay, we’ll still be friends. You can also choose to work with another Expert Organizer when two or more team members are available in your area. You’re in control!

Read our entire promise to our clients HERE.

Why do you charge by the hour?

You are always in control! We believe that we need to delight you every hour to continually earn your payment at the end of the session.

Do I need to tip?

Tipping is greatly appreciated but never expected.

We never expect a tip, so when you do provide us with a tip for excellent service we are both delighted and surprised.

How do you determine the charge of an organizing session?

There are many factors that go into how long an organizing project is going to take. For example, we like to look at how long it takes the client to make decisions; i.e if we are sorting through items and they want to tell a story about each item, it will take longer to accomplish the organizing project. A person who is quick to make decisions will thereby take less time to organize. It is our job to determine what level of organization the client is looking for. When you say the word “organized” the picture is different in the mind of every person. Until you begin to work with someone, you are not able to tell what level they are at, or what this looks like in their mind.

We also look at the volume of the project itself. Is this an entire home that needs organizing, or just a closet? We also take into consideration client participation. This means, if the client participates and is active in the process, then their efforts will make the work go by faster. 

Do you normally charge at the end of each session?

We charge hourly and we determine this charge at the end of the session once you are satisfied with how the session has gone.

What is Me In Order’s unique selling point versus other, cheaper companies?

Me In Order is the only organizing agency in the states that we service. All of our team members are hand-selected as well as classroom educated and certified through Order University. They are also thoroughly background screened and can only be apart of the team if they have a clean record. They are licensed bonded and insured and they are also required to maintain 4/5 stars from their past client reviews. They have to maintain their Certified Expert Organizer designation with monthly workshops and other continuing education. 

What is your more typical pricing that you see with most projects?

Every person and every project is different. Once we work with a client we have a better idea of how long their project will take based on their first session; from there after, we are able to give them an estimated quote. 

What is the benefit of having additional organizers versus one organizer?

When you work with a team, you have multiple experts that share their expertise and are able to bounce ideas off of each other. We discount the rate on the second, third, and fourth teammate. We believe that with bigger projects working as a team is sometimes better. 

Does Me In Order offer any incentives?

We offer our discounted rate on multiple organizers or a team, and we offer a discounted monthly membership as well. Our 30 minute phone consultation is also free and will aid us in determining the best course of action to take with your project. 

The
Organizing
Team

What type of training does your team have?

Working with Me In Order means that you are working with the best in the industry. Every one of our Expert Organizers has been hand selected, educated, mentored, sponsored and certified before they have the opportunity to work as a Team Captain with one of our valued clients.  Our Team Captains have all completed and passed the 8 week Order University™ classroom curriculum, and have also completed both field experience and mentoring sessions as they work towards completing the Order University™ education program and receiving their Certified Expert Organizer® designation.

Me In Order is proud to have an exclusive partnership with Order University. To learn more about Order University click/tap HERE.

Are your Expert Organizers certified?

Yes! Upon the passing and completion of the Order University™ classroom education, exams, field experience, mentorship, and sponsorship, our teammates are awarded the Certified Expert Organizer™ designation and are able to assist Me In Order clients as a Team Captain.

Why do you call your team Expert Organizers instead of Professional Organizers?

The difference between a Professional Organizer and an Expert Organizer is that a Professional is someone who gets paid for a service, while an Expert is someone who has distinguished themselves in their field through education and experience.

I'm working with one Expert so why are they still called a Team Captain?

Even if you are working with one Expert Organizer they are still considered your Team Captain. This is because even when working with you solo they are still part of a team that is working behind the scenes on your behalf, and they lead the team when it comes to your project.

Will I be working with the same Expert Organizer?

Yes! You can choose your Expert Organizer on-line or call us to help you choose one that best fits your circumstance. They will then be your Team Captain throughout the organizing project. However, should you decide that you would like to switch Experts, then we can facilitate that as well. While it is rare, it is possible that you as a client don’t relate to a particular Expert and would like to work with someone else. We are here to help in any way that we can!

Will my organizing session be kept confidential?

Your information is always confidential.

Your information will always be kept strictly confidential.  All of our team members are bound by the Me In Order code of ethics and have all signed a strict confidentiality agreement which protects your confidentiality. Our code of ethics states the following regarding your confidentiality:

  • We will keep confidential all client information, including information which may be revealed by other teammates.
  • We will use proprietary client information only with the client’s permission.
  • We will protect our clients information while working with them, taking special care with addresses, social security numbers, financial information, account numbers and the like.

To learn more about our promise to you click HERE.

Will I be judged by my Expert Organizer?

No Judgment – Period.

As experts we understand the nature of organization and regularly witness the embarrassment that some of our clients face as we enter their homes. Rest assured that we are there to help…not criticize or judge. We come to you with the heart of a teacher and in that spirit will never belittle or trivialize your home or situation. We strictly follow the Me In Order code of ethics and promise to to treat you with courtesy and respect, and to serve you with integrity, competence and objectivity.

To learn more about our promise to you click HERE.

My First
Session

How do I prepare my home for the first session?

Preparing your home for the first session is simple. There is one thing to do and one thing not to do:

To Do: Think about how you would like to use the different spaces in your home once they have been organized. Many of our clients want to use their newly organized spaces for something completely different than its current use. We recommend that you write down what you decide during this exercise and share it with your Expert Organizer when they arrive.

NOT To Do: It is important that your Expert Organizer see the space how it is. Do not try to tidy up the space before they arrive. Doing so will only keep the Expert from seeing elements of the disorganization that will assist them with creating systems of organization that will be simple for you to maintain.

How do I prepare myself for an organizing session?

By preparing yourself for your organizing session you will make the most out of the time you have with your Expert Organizer and you will be happier with the results.  Here are some suggestions for preparing yourself:

 

  • Get plenty of rest: A good nights sleep will give you a head start to having a productive organizing session.
  • Get fueled up: Eat a good breakfast and drink plenty of water so that you have the energy to make decisions.
  • Be on time: Be ready for your Expert Organizer to arrive on time and get right to work.
  • Reduce distractions: Being able to focus your full attention on the project will provide you with the best results.
  • Consider your life goals: Sharing your life goals with your Expert Organizer will certainly help them help you make decisions on what to keep, toss, donate and sell.

Order
University

What is Order University?

Working with Me In Order means that you are working with the best in the industry. Every one of our Expert Organizers has been hand selected, educated, mentored, sponsored and certified before they have the opportunity to work as a Team Captain with one of our valued clients.  Our Team Captains have all completed and passed the 8 week Order University™ classroom curriculum, and have also completed both field experience and mentoring sessions as they work towards completing the Order University™ education program and receiving their Certified Expert Organizer® designation.

Me In Order is proud to have an exclusive partnership with Order University. To learn more about Order University click/tap HERE.

Still need help? Give us a call. We’d love to help!
866-971-1113

We are in the office Monday through Friday from 9am to 6pm and on Saturday from 9am to 3pm.

Got Questions?

We’d love to help!

 

Fill in our form and we’ll give you a call back.

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We love that you’re ready to get your project underway! 

Please note that If it’s after 6pm Monday – Friday, then we’ll be calling you at our first opportunity back in the office tomorrow.

We look forward to helping you create order!

Let’s get you organized!

No need for multiple call backs, interviews, and wondering if you chose a winner.