MiO Central
Project Coordinator
Summary of Position:
We serve two communities of people through the Me In Order platform and marketplace. The first is the community of Expert Organizers that are active on our Platform and the other is the community of people that are looking for organizing services in the MeInOrder.com marketplace.
The Project Coordinator is the liaison between our Organizer and Client communities.
We are looking for a highly motivated, self-starter with excellent relationship building skills as well as professional phone manners. The ideal candidate will also have a working knowledge of administrative and scheduling systems and a proven history of customer service. Attention to detail, strong problem-solving skills and a great memory of people and situations are key characteristics of a successful Project Coordinator.
Mission of Position:
Utilize our Core Values to provide exceptional service to our Organizer and Client communities.
Responsibilities Include:
- Building & maintaining relationships in our communities of Organizers & Clients
- Gathering information about new clients for the Organizer(s)
- Ensuring that expectations are communicated
- Answering questions from potential Clients and asking for an appointment
- Scheduling new and existing Clients
- Coordinating Organizers for team projects
- Answering incoming calls, emails and text messages
- Daily system maintenance
- Special projects as needed
Skill Requirements:
- Passion for people
- Natural attention to detail
- Natural problem-solving abilities
- Proven computer literacy skill
- Proven sales competencies
- Ability to understand digital operating systems and their correlations to one another
- Personable, courteous and able to deliver outstanding client service over the phone
- Extremely organized and efficient
- High degree of professionalism, work ethic, honesty and integrity
- Excellent listening and learning skills
- Great memory of people and situations
- Ability to confidently ask for an appointment
- Enjoys working in a team environment
- Ability to efficiently manage time and complete tasks within the timeframe given
- Proven ability to maintain client and employer confidentiality
Business Hours:
Posted office hours are as follows:
- 9 a.m. to 6 p.m. Monday – Friday
- Closed Saturday & Sunday
Project Coordinators may accept new leads outside of our Central offices business hours.
Compensation:
- Contractor / 1099
- $15/Hour + 10% commission on new clients (inbound only – no cold-calls)
- 1 to 4 hours per day Monday – Friday with weekends optional
Work Environment:
Project Coordinators work closely with the Business Development Leader and stay connected via Zoom and Slack throughout the day.
Technology Requirements:
This is a remote US based position. Applicants must supply and support their own computer and high-speed internet connection*.
*Recommended 100 Mbps download speeds and 10 Mbps upload speeds.
Reports To:
Business Development Leader
Apply Now:
Need Help?
Call or text us at 866-971-1113
We are here to help Monday – Friday 9am to 6pm. Eastern Standard Time